TERMS OF SERVICE
The Boat Shed Bakery is operated by THE BOAT SHED BAKERY GROUP LIMITED. By using our website or placing an order with us, you agree to the following terms. Please read them carefully.
Last updated: June 2025
1. ABOUT US
The Boat Shed Bakery is a grab-and-go artisan bakery located at Queenstown Marina, Queenstown, New Zealand. We are operated by THE BOAT SHED BAKERY GROUP LIMITED, a company registered in New Zealand.
If you have any questions about these terms, you can contact us at:
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Email: info@boatshedbakeryqt.co.nz
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Phone: 03 441 4658
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Address: Shed 1 and 2, 3 Sugar Lane, Queenstown Marina, Queenstown
2. USE OF THE WEBSITE
By accessing and using our website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or guardian. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others.
We reserve the right to restrict access to parts of the website at any time without notice.
3. ONLINE ORDER
3.1 PLACING AN ORDER
When you place an order through our website, you are making an offer to purchase the items listed. An order is confirmed when you receive a confirmation email from us. We reserve the right to decline or cancel any order at our discretion.
3.2 PRICING AND PAYMENT
All prices are listed in New Zealand Dollars (NZD) and are inclusive of GST where applicable. Prices may change at any time without notice. Payment is required at the time of placing your order. We accept the payment methods listed at checkout.
3.3 AVAILABILITY
Our products are subject to availability. We are a small-batch bakery and some items may sell out. If an item you have ordered is unavailable, we will contact you to offer a suitable alternative or a full refund.
3.4 PICK-UP AND COLLECTION
The Boat Shed Bakery operates as a takeaway-first venue. Orders placed online are for collection from our premises at Queenstown Marina unless otherwise specified. We do not currently offer delivery. Collection times and instructions will be confirmed at the time of order.
3.5 CANCELLATIONS AND REFUNDS
If you need to cancel or amend an order, please contact us as soon as possible at info@boatshedbakeryqt.co.nz or 03 441 4658. We will do our best to accommodate changes, but we cannot guarantee amendments can be made once an order is in preparation.
Refunds are issued at our discretion. If you receive a product that is incorrect or does not meet an acceptable standard, please contact us within 24 hours of collection and we will work to resolve the issue.
4. ALLERGENS AND DIETARY REQUIREMENTS
We take allergens seriously. Our products are made in a kitchen that handles common allergens including gluten, dairy, eggs, nuts, and soy. While we take reasonable precautions, we cannot guarantee that any product is completely free from allergens.
If you have a severe allergy or specific dietary requirement, please contact us directly before ordering. We will always do our best to provide accurate information, but customers with life-threatening allergies consume our products at their own risk.
5. INTELLECTUAL PROPERTY
All content on our website, including text, images, graphics, logos, and brand assets, is owned by or licensed to The Boat Shed Bakery Group Limited. You may not reproduce, distribute, or use any content from our website without our prior written permission.
6. LIMITATION OF LIABILITY
To the fullest extent permitted by New Zealand law, The Boat Shed Bakery Group Limited will not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products.
Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of any external sites. Links do not constitute an endorsement.
8. CHANGES TO THE TERMS
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services following any changes constitutes your acceptance of the updated terms.
9. GOVERNING LAW
These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
10. CONTACT US
For any questions or concerns regarding these terms, please get in touch:
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Email: info@boatshedbakeryqt.co.nz
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Phone: 03 441 4658
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Website: www.boatshedbakeryqt.co.nz
